Frequently asked questions
Each product page includes a SIZE GUIDE with detailed information to help you choose the right fit. You can find it next to the size selector.
We take 1 to 3 business days to process your order. Orders placed during the week are usually processed within one business day. However, if you place your order on a Friday afternoon or during the weekend, processing may take a little longer. Once processed, delivery usually takes an additional 6 to 9 business days.
We prioritize customer satisfaction, which is why we offer free shipping throughout the United Kingdom. Enjoy exceptional service and fast, secure delivery at no extra cost with Royal Mail.
You can check the status of your order by going to the Track Your Order section in the menu. Just enter your tracking number to receive real-time updates on your shipment.
We offer a 30-day money-back guarantee from the moment you receive your package. Just make sure the items are in their original condition and send them back within those 30 days to request a refund.
Customer Service
We provide customer support Monday through Friday: 9:00 a.m. to 6:00 p.m. Saturdays and Sundays from 9:00 a.m. to 12:00 p.m.